When to Contact Us
We welcome reports about playlist links that fail to parse, duration results that look wrong, interface issues, translation corrections, accessibility problems, and practical feature ideas for planning or exporting playlist data.
Helpful Details
For bug reports, include the playlist URL format, the page you were using, your browser and device, the approximate time, and the exact error message if one appeared. Screenshots are helpful, but do not send private API keys, passwords, or private playlist links.
Response Expectations
We prioritize issues that prevent people from calculating public playlists or understanding their results. We cannot help with YouTube account access, creator studio settings, copyright questions, or changes to playlists that you do not own.